A few years ago, the concept of brand love or ‘lovemarks’ was very much in vogue. This was the idea that consumers could develop a relationship with a brand beyond simply being happy with their purchase. That they could feel such a strong, emotional connection with a brand that it’s akin to love. Advertising agency folk can be very persuasive. Brand managers lapped it up.
Product Strategy. Four Questions to Ask Yourself
Marketers spend much of their time focused on Promotion, the communication dimension of their job. Often we take for granted the most important of the 4Ps - Product. You can create the best advertising campaign in the world, but you'll still fail if your product isn’t up to scratch.
Don’t neglect your Product Strategy. To help shape it, here are the four questions you need to ask yourself.
The Rise and Fall of Brand Purpose
Is the Jingle Ready For a Comeback?
Looking Back
Growing up, I recall that every popular brand had a jingle that drilled its way into your head. ‘Try a Taste of Martini,’ ‘Just One Cornetto’, ‘Do the Shake and Vac.’
Decades later, I can still hum along. They worked, clearly, and they linger as fond memories. Everyone has their favourites. Yet the jingle has largely vanished from today’s advertising landscape. What happened, and could the jingle ever see a revival?
Avoid The Discount Death Spiral
How We Fell Out of Love With Brand Loyalty
Marketing Lessons From The Horror Movie Genre
The horror movie industry continues to grow in importance. Since 1995 the horror genre has more than doubled its market share in the US and Canada, and it's still growing. It remains Hollywood's most reliable money maker. In an interesting change in direction, Hugh Grant is starring in his first horror movie - ‘Heretic’. It's receiving rave reviews.
How To Market Your Brand With a Zero Budget
How to Be a Brilliant Brand Manager
I Love the New Burberry Campaign
It’s no secret that Burberry has had a difficult time recently. Burberry's sales have been falling, especially in China, one of its core markets. As a result, the CEO was replaced in July 2024. Indeed the whole of the luxury brand sector is suffering. This month, even the giant conglomerate LVMH reported a 3% decline in sales.
In October, Burberry launched a new outdoor wear campaign under the banner, ‘It’s Always Burberry Weather’ and I love it.
Forget Blue Sky Thinking
I’ve spent years running ‘blue sky thinking’ workshops. Where anything goes. Where every idea is a good idea. I now realise that this is a waste of time. Firstly, people find it difficult to come up with ideas when there are no boundaries. Secondly, in the post-workshop review, the ideas are impossible to implement. No wonder ‘brainstorming’ workshops have got a bad reputation.
Instead, I would recommend the opposite. I like to call it ‘black sky’ thinking. It involves setting up the workshop completely differently. Here’s what to focus on.
Workshop Icebreakers
Managing Cultural Differences in Workshops
Understanding a Workshop Brief
The key to a great workshop is great planning. The first and most important task is to get to the heart of the workshop brief.
To help you do this, here’s a discussion guide to help you understand the real workshop brief. I’ve also developed a checklist, to ensure you’ve considered everything. As a rule of thumb, spend at least as much time planning the workshop as you do running it. The more you plan, the more successful your workshop will be.
Make Your Workshops Funny
When I look back on past workshops, the moments that stick out for me are the funny ones. I remember when someone brought their dog to the session and everyone played with it. Or when someone presented their ideas by taping a flipchart to their body. Once, we gave a prize to the most negative participant in the room. Something you’re never supposed to do - especially as he was the most senior person at the session. He played along with it, which was great.
Avoiding Workshop Groupthink
One of the risks of running a workshop designed to generate new ideas is ‘Groupthink’. People will always seek consensus in a group setting and the facilitator encourages this. As a consequence, dissenting voices or challenging thinking will be squeezed out.
So how can you avoid Groupthink if you are facilitating a workshop? How can you ensure that individual voices and challenging ideas are seen and heard?
Here are a few suggestions.
Making the Most of 'In Real Life' Workshops
Nowadays, online workshops have become the norm. So there has to be a great reason to bring people together for a real-life event. Expectations will be high. It has to be worth it. What you don’t want people to say afterwards is: ‘we could have done this online’.
So, how do you ensure that real-life workshops feel special? How can you ensure they’re worth the time, effort and money? Here are a few suggestions.
Remember to Look Up
When is Hiring a Coach a Bad Idea?
In a previous post, I explored how a coach could help you. However, a coach isn’t right for everyone. I wouldn’t recommend hiring a coach under the following scenarios.



















